Shipping policy

Last updated: July 1, 2023

SECTION 1 - SHIPPING AND DELIVERY OPTIONS
Shipping costs are calculated at checkout through your local carriers.
Domestic Shipping:
Expedited (Standard 1-7 Business Days)
Xpresspost (1-2 Business Days)

USA Shipping:
Small Packet USA Air (Standard 5-8 Business Days)
Tracked Packet USA (4-7 Business Days)
Xpresspost USA (2-3 Business Days)

International Shipping:
Small Packet International Surface (1-3 Months)
Small Packet International Air (Standard 6-10 Business Days)
Tracked Packet International (6-10 Business Days)
Xpresspost International (4-7 Business Days)

SECTION 2 - PROCESSING TIME
Orders are processed within 3 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

SECTION 3 - CANCELLATIONS
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about cancelling an order, please contact us.

SECTION 4 - RETURNS
Returns will be accepted within 30 day(s) from the delivery date. Items must be returned unused and in original condition. Some items, such as items on sale may be ineligible for returns. For more information, visit https://olliebgood.com/pages/shipping.

SECTION 5 - DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.

SECTION 6 - DAMAGED ORDERS
ollie b. good is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

SECTION 7 - SHIPPING RESTRICTIONS
Orders cannot be shipped to P.O. boxes.